Privacy Policy

1. Introduction

At Carpenter Canberra, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or engage with our services.

By using our website or services, you consent to the collection and use of your personal information in accordance with this Privacy Policy.

2. Information We Collect

We collect various types of information to provide you with the best possible service:

• Personal Information: When you contact us or request a quote, we may collect personal information such as your name, email address, phone number, and postal address.

• Usage Data: We may collect information on how you interact with our website, including your IP address, browser type, and usage patterns. This helps us improve the user experience on our website.

• Cookies: Our website may use cookies to enhance your experience. Cookies are small files stored on your device that help us understand how you use our website, allowing us to customize content and advertising to suit your preferences.

3. How We Use Your Information

The information we collect is used for various purposes, including:

• To provide you with our services (e.g., carpentry, custom woodwork, decking).

• To respond to your inquiries and requests for quotes or more information.

• To process payments and manage transactions.

• To improve our website and services based on usage patterns and feedback.

• To send you marketing materials or updates about our services if you have opted in to receive such communications.

4. How We Protect Your Information

We take the security of your personal information seriously. We implement a range of security measures to protect your data, including encryption, secure servers, and regular monitoring of our systems. However, please note that no method of transmission over the internet is 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following situations:

• Service Providers: We may share your information with trusted third-party service providers who help us deliver our services (e.g., payment processors or contractors). These providers are obligated to maintain the confidentiality of your information.

• Legal Requirements: We may disclose your personal information if required to do so by law or in response to legal requests from public authorities.

6. Marketing Communications

If you have opted in to receive marketing emails from us, we may send you newsletters, promotions, and updates related to our carpentry services. You can unsubscribe from these communications at any time by clicking the “unsubscribe” link at the bottom of any marketing email or by contacting us directly.

7. Access and Correction of Your Information

You have the right to access and correct the personal information we hold about you. If you would like to review, update, or delete any of your personal data, please contact us using the details provided below.

8. Links to Third-Party Websites

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected such information, please contact us so that we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. We encourage you to review this page periodically for the latest information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Carpenter Canberra
Phone: 02 6105 9996
Email: [email protected]
Website: https://carpentercanberra.com.au/
Address: 5/4 Pelle St, Mitchell ACT 2911

12. Consent

By using our website and services, you consent to the collection and use of your personal information as outlined in this Privacy Policy.